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Refund Policy

HOTEL COMFORT, LLC RETURN POLICY

 

Absolutely no refunds or returns will be granted after 100 nights.

Hotel Comfort Pillow: You have 30 nights to try the Hotel Comfort Pillow from the time you receive the pillow (based on shipping info). The return is at your own expense and must be shipped to Hotel Comfort, 1360 NW 65th Ave, Plantation, Florida 33313. Once we receive the product, we will issue a refund of the total cost of the pillow. Absolutely no refunds or returns will be granted after 30 nights. In some cases, we will issue store credit.

Hotel Comfort Sheets and small pillows are returnable for a full refund within 30 nights - only if unopened in original packaging. The products must be in their original packaging, unopened and confirmed by the Hotel Comfort Operations team before any full or partial refunds are issued. Please call 954-316-8062 for help with the return of these products.

Hotel Comfort Adjustable Base- There are no returns or refunds on the adjustable base.

For purchases of the Hotel Comfort Bundle, please refer to each products individual return policy. All refunds will be on a prorated cost basis based on the specific discount compared to the total retail cost of all the products included in the bundle less any shipping or restocking fees.

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